收藏: Artisan's Gallery

A quiet gallery of one-of-one pieces.

Frequently Asked Questions (FAQs)

How do I find the right size?

You can use our Sizing Guide. We also offer one complimentary resize within one year of delivery.

How long until I have my jewellery?

Each piece is crafted slowly and intentionally in our Brisbane studio.
Please allow 2–8 weeks for making, plus shipping time.

Need it by a special date? Email us — we’ll do everything we can to make it happen. You’ll be notified of any delays.

Timeframes are estimates and may be affected by material availability, order volume, or shipping destination. If you have any questions about your order’s delivery, please email us here — our customer support team is here to help.

What is your Return Policy?

At Dimis Designs, we take pride in offering more than exquisite jewellery — we provide an experience built on trust and confidence.

For non-custom pieces, returns are gladly accepted. To be eligible, items must be unworn, in their original condition, and returned with their original packaging.

  • Contact us within: 7 days of delivery
  • Ship items back within: 30 days of delivery
  • Request a cancellation within: 24 hours of purchase

Custom or engraved pieces are crafted especially for you and are non-refundable, unless they arrive faulty.

If you’re not completely satisfied with your order, we’re here to help — simply contact us and our team will ensure you’re cared for.

For full details, please see our Return Policy here.

How can I track my order?

Once your order has been dispatched, you will receive an email with tracking details, allowing you to monitor its progress. Simply use the provided tracking information on our delivery partner’s website to stay updated on your shipment.

Is your jewellery real gold?

Yes. We use only solid gold and platinum — never plated, never hollow. Each piece is crafted from pure, precious metal, made to hold its value and be passed down for generations.

Is your gold ethically sourced?

Yes. All Dimis Designs jewellery is crafted using responsibly sourced precious metals supplied by Australian partners accredited by the Responsible Jewellery Council (RJC). Our gold is primarily refined from recycled materials or sourced from accredited mines and bullion dealers, ensuring ethical practices, environmental care, and full supply-chain transparency.

I have another question

Visit our Frequent Asked Questions here

Every piece has a story

From Our Customers

Here's what they are saying

The quality is beyond anything I've owned. I wear it every day and feel more grounded.
- Sue L.
Position
I bought this as a gift, but the meaning behind it is what sold me. It’s rare to find jewellery that feels this thoughtful and lasting. She hasn’t taken it off since.
- James T.
Position
This ring marks a turning point in my life. You can feel the care in every detail. It feels personal, like it was made just for me — because it was.
- Priya M.
Position

    Crafted Responsibly

    Made slowly by hand in our Brisbane studio.
    Nothing rushed. Nothing mass-produced.

    From first sketch to final polish, each ring is shaped with patience, skill, and respect — for the material, and for the person who will wear it.

    We work exclusively with solid 18K or 22K gold, platinum, and zirconium.
    Materials chosen not for trend, but for longevity.

    Responsibly sourced. Carefully refined.
    Crafted to last a lifetime — and beyond.

    Jewellery made with intention.
    Designed for daily wear.
    Built to become a legacy.