Shipping policy
Your jewellery deserves to arrive beautifully — and safely.
Every piece from Dimis Designs is carefully packaged and delivered with love, care, and security.
Shipping Within Australia
- Standard Shipping (tracked): FREE on all orders
- Express Shipping (tracked & insured): Flat rate $15
- All parcels require a signature on delivery for security
- Delivery time: approx. 5–10 business days (made-to-order items may take longer)
International Shipping
We ship worldwide.
- Standard International Shipping: $55 AUD (tracked & insured)
- Delivery time: approx. 10–20 business days, depending on destination
- Customs or import duties are the responsibility of the customer
Production Time
- Most jewellery is made to order — please allow 2–8 weeks for crafting before shipping
- For rush requests or special dates, contact us. We’ll do our best to help
📧 hello@dimisdesigns.com
📞 +61 494 566 645
📍 Brisbane, Australia
Packaging
Each piece arrives in our signature Dimis Designs box — perfect for gifting or safekeeping.
We package with care to ensure your jewellery arrives just as it left our hands.
Tracking & Insurance
- You’ll receive tracking details once your order ships
- All parcels are insured up to their value during transit
- If a parcel goes missing, we’ll work with you and the courier to resolve it as quickly as possible
Questions?
We’re here to help.
📧 hello@dimisdesigns.com
📞 +61 494 566 645
📍 Brisbane, Australia