At Dimis Designs, we take pride in offering more than exquisite jewellery — we provide an experience built on trust and confidence.
For non-custom pieces, returns are gladly accepted. To be eligible, items must be unworn, in their original condition, and returned with their original packaging.
- Contact us within: 7 days of delivery
- Ship items back within: 30 days of delivery
- Request a cancellation within: 24 hours of purchase
Custom or engraved pieces are crafted especially for you and are non-refundable, unless they arrive faulty.
If you’re not completely satisfied with your order, we’re here to help — simply contact us here and our team will ensure you’re cared for.
For full details, please see our Return Policy here.